Returns
OUR 30 DAY TRIAL
We want you to enjoy your linens, and we realize that making the switch to linen (especially bed sheets) can take some getting used to. So, to make sure they suit your needs, we are happy to let you use them for up to 30 days. If you are unhappy with them for any reason, return them for a full refund. This applies to our bedding, bath, and home decor collections, but excludes our clothing and table linens.
RETURNS AND EXCHANGES RETURNS are accepted within 30 days of delivery for a full refund of the selling price, less any shipping costs or other adjustments. Please note that we do not accept returns on final sale items, bulk orders, fabric samples or gift cards. Clothing & Table Linens must be unworn, unwashed and unused, with tags attached where applicable. Home Linens (clothing and table linens excluded, along with items marked Final Sale) may be returned within 30 days of delivery, in good condition, even when used and washed.
Refunds will be processed once we receive the goods back, and will be made in the original method of payment. Currently refunds take 7-10 business days to process. We stand behind our goods, and we do our very best to provide you the best quality, most beautifully designed linens we can. Like most natural textiles, our fabrics are not guaranteed against natural wear, abrasion, stretch, shrinkage, fading, or dye-lot variations. If you are not satisfied with the quality of our linens after use, please contact customer service with your case. We want to hear from you and always want to learn how we can make improvements.
EXCHANGES are processed once we receive the returned goods. We do not charge for shipping on exchanged orders within the US. We are not responsible for return shipping from international orders and not able to reimburse for shipping charges.
CUSTOM GOODS are Final Sale unless there has been a mistake on our part.
Lynx Linens Believes in Four Pillars of Excellence
-
Elevated Quality
At the heart of our mission lies an unwavering commitment to quality. We select the most opulent materials and collaborate with top-tier factories to ensure excellence.
-
Simplified Shopping
We hold the belief that shopping should be uncomplicated and seamless. That's why we've meticulously curated an experience that presents you with only the finest choices.
-
Personal Connection
Service is our priority, and we're dedicated to crafting products that align perfectly with your vision. Can't find what you seek? Just let us know; we're here to help.
-
Streamlined Supply
Did you know that the retail price of sheets can be up to 10 times their production cost? By eliminating unnecessary layers of expense, we deliver unparalleled value directly to you.
Dedicated to You
At Lynx Linens, we've combed the world over to ensure that every facet of our product journey is meticulously scrutinized and upheld to the highest standards. This encompasses our selection of raw materials, the intricacies of design and production, the integrity of our manufacturing partnerships, and more. Our relationships with factory partners are built on trust, with regular visits and independent audits performed annually. This guarantees that your purchase is a paragon of quality, crafted under the most exacting standards.
Direct Approach, Meaningful Savings
Through this direct approach, we've slashed away superfluous expenses, presenting a range that truly exemplifies luxury. And guess who reaps the rewards of these savings? That's right – you.